For ages 21+
Responsible Gaming at ctg555
Your safety is our priority
Enjoy entertainment safely — ctg555 gives you deposit limits, self-exclusion, and timeout features so gaming always stays enjoyable.
Questions and Answers about Responsible Gaming
Below are answers to the questions we are asked most often.
Log in to your account settings and go to the "Responsible Gaming" section. There you will find options to set a maximum daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. If you need help, our 24/7 live chat is always available.
No, your balance remains fully protected during self-exclusion. Once the exclusion period ends, you can log back in and make a withdrawal. For permanent exclusion, the support team will help you process your balance.
No, self-exclusion must be initiated by the account holder themselves — third-party requests are not accepted for privacy and security reasons. However, if you are concerned about a loved one's problematic gaming, contact support for guidance.
No. ctg555 allows only one account per person. Any attempt to open a new account during a self-exclusion period will be detected and closed. This is done for your protection.
An account timeout is a short-term option — typically from 1 day to 6 weeks — that lifts automatically when the period ends. Self-exclusion is long-term and requires an additional verification process before it can be lifted. For serious concerns, self-exclusion is the more effective choice.
In Bangladesh, Kaan Pete Roi and various government mental health hospitals provide assistance. Speaking openly with family and consulting a professional mental health specialist are also highly effective steps.
Yes, all your gaming and financial information is protected by SSL encryption and kept completely confidential. No personal data is shared with third parties. Please read our privacy policy for full details.
Play Safely — with ctg555
Learn more about responsible gaming or go directly to our games section — always on your own terms.